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Frequently Asked Questions
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Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Our knives are made from premium materials such as VG10 steel, AISI 440A steel, and SRS13 Core Damascus steel, depending on the series. Handles are crafted from materials like sycamore wood, desert ironwood, and pakka wood.
- Handwash Only: Wash your knives by hand using mild soap and water. Avoid the dishwasher.
- Dry Immediately: Wipe the blades dry after washing to prevent rust.
- Sharpen Regularly: Use a whetstone or professional sharpening service to maintain the blade’s edge.
- Store Safely: Use a knife block or magnetic strip to protect the blades and yourself.
Yes, all Kansai knives come with a 3-year warranty that covers manufacturing defects. This does not include normal wear and tear or damage caused by improper use.
Currently, we do not offer custom knife designs. However, we are always expanding our product line, so stay updated for new releases.
You can contact us through our contact page! We will be happy to assist you.